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Buying Guide for Electronic Medical Records
Introduction
Technology has vaulted mankind and businesses into a world of instant messaging, unlimited digital storage, instant imaging, and immediate document retrieval to a whole new level. Keeping up with technological advancements and patient demand is a concern of medical professionals everywhere. Implementing the right EMR system for your operation is essential to the smooth function of your practice and the positive satisfaction levels of your patients.
Electronic medical records will keep your patient's information accessible at the touch of a button and may earn your practice incentive payments from the Health Information Technology for Economic and Clinical Health Act (HITECH), as authorized by the federal Meaningful Use program, for utilizing the EMR technology.
This system will streamline your office by organizing medical records, eliminate the need for filling out and filing of patient records, save time on patient admitting and releasing, seamlessly set up patient appointments, and easily remove appointments that have been cancelled. There is no need to dig through tons of paper files to find patient information or to change and re-arrange patient appointments.
Billing for patient services is done instantly and can be transmitted to insurances, patient residences, or shared with other approved medical personnel or facilities. These EMR systems are beneficial for the office by eliminating many of the human errors that occur such as double bookings, misreading paperwork, and dangerous accidental medication mixtures. Having the appropriate system in place can save your practice from potential malpractice suits by intercepting incorrect or non-compliant information or instructions instantly.>/p>
Features
Introducing this system to your medical office will give you the benefit of many incredible features such as the ability to allow multiple users to access records at one time. This allows for the entire staff to access the patient's chart from any location in the office and update the records in real time. Being able to access records from a computer, laptop, ipad or telephone, doctors can update records from outside of the office setting. The customizable charting options allow for the doctor to customize the office needs for EMR. These systems allow easy and instant access to office correspondence and records such as:
- X-Rays
- Lab results
- Doctor instructions
- Reviewing patient charts
- Updating patient information
- Past visit information
- Billing information
These systems have the ability to be utilized on a number of different devices within the same office, allowing the staff for full mobility while retaining the instant connection to patient records, billing, and notations. Patients are also offered the services of being able to connect online to manage their accounts, pay their bill, schedule appointments, view lab results, print forms, and request referrals with an EMR system. Many systems will offer a time trial period for you to test their system for the perfect fit of features that will keep your business moving forward and your office running smoothly.
Evaluating Sellers
Choosing who to purchase your system from can be a confusing and scary step. It is important to consider how long the business has been operating, how large the company is, and their customer response and satisfaction rating. Interruptions with the service can be life threatening in the medical field and need to be addressed immediately by a company that offers full support and quality solutions.
Another way to check on the stability of a service is to investigate the reviews of other users who have experienced the product first hand. To integrate a new system into an office setting it is imperative that there be a training and installation plan with the system. This often comes in the form of web training, office training, and outside schooling. To assure that your office receives the necessary training, verify that at least one of the staff has extensive training in developing and running the EMR system so that all issues can be resolved quickly on-site.
Prices
How providers of these EMR systems charge for their services depends on each individual service. Many providers will use things such as the number of installations for the business, number of doctors being serviced, how many concurrent users, and what types of installations are required to determine their pricing. To install a system in a medium sized office will cost the business between $30,000 and $50,000 for a client-server EMR program. This cost is often spread over a period of time or arranged in a lease to lessen the initial financial burden to the practice.
The fees involved in this type of set-up may include fees for such things as set-up, pay per usage for updating charts or creating new records, and monthly usage fees. It is important to check into these fees before signing any arrangements involving estimated costs. There may also be added fees for such things as data transferring, monitoring, support, upgrading, training, adding hardware, and even possibly a fee charge if you leave the service.
Buying Tips
Developing a plan for getting your office up to speed with an EMR system is a smart and money saving answer to organizing and streamlining your practice to meet the demands of the quickly changing technological world.
By chronicling the everyday activities of the office and patient visit interactions, you can integrate each system with your daily functions to eliminate the systems which will not work, and test the systems which seem to be the best fit for your individual office needs. If the system is not a perfect fit for your practice, you will need the assurance that transferring your patient data and office information to a new system will be quick and easy.
Getting all of the information entered on a new system will need the cooperation of all of the physicians involved. Creating a universal chart system will assure that all of the evaluations of EMR systems are equal. Keeping with the universal standards of security, ensure that the system uses both HL7 and SSL for assured quality and security levels for the safekeeping of records and sensitive patient information.